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The DESIGNRESTAURANTS team are a dedicated group whose aim is to ensure your complete satisfaction. With specialists in many areas, we endeavour to ensure all aspects of your contact with us exceed your expectations. Meet the key personnel within our team: |
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Tessa Shreeve
Managing Director
Tessa set up Design Restaurants in 2005, and its parent company Vision Marketing in 2000 - a specialist marketing agency for Hotels, Restaurants and leading sporting clubs. She holds a worldwide background in developing loyalty and CRM programmes for many of the major luxury hotel chains and boutiques such as Shangri La, Mandarin Oriental, Pan Pacific, Hilton, Marriott, Meridien Group, Omni Marco Polo and Sheraton Hotels with responsibility for delivering F&B spend in over 250 outlets. |
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Victoria Haran
Operations Director
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Vicky joined Vision Marketing in 2001 and was instrumental in the set up of sister company Design Restaurants. Her background before joining was tailored around the hotel industry holding key front of house and sales and marketing positions in some of the UK’s leading Country House Hotels. Also Marketing Director for a Regional Radio Station. |
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Claire Robinson
Business Development
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Claire was a former Account Director for CbH Marketing Communications in London responsible for McVities Penguin, Kelloggs, Canderel, Yoplait Dairy Crest & Pork Farm Bowyers. She has also been a TV and Radio News Reader for Bahrain Radio and Television Corporations whilst in the Middle East and is an accredited Life Coach. |
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Henrietta BrookerBird
PR Manager |
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Henrietta joined the team in July 2008 with a background in luxury brand marketing and PR. Her last role as Marketing and PR Director for Cliveden Country House Hotel gives her the perfect background for understanding the sensitivity of discreet 5* service and standards. She also runs Brooker Bird Marketing and works independently with several luxury clients. |
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Paula Harper
Sales Supervisor |
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Paula comes from a very strong spa and beauty background where she held various positions as a Training Manager, Sales Training Manager and Field Sales Representative and is a fully qualified therapist. Working with us for over 1 1/2 years looking after members and restaurants and is a key account executive for several partner hotels and spas. |
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Andrea Hewitt
Sales Executive for Key Accounts (Polo) |
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Andrea manages our Guards Polo Club membership operation together with key restaurant and hotel accounts. She is a Londonite and comes from a fashion background as Head of European Sales for Donna Karan and as a Manager for Foxtons and Senior Sales for Knight Frank Estate Agents. |
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Pam Voas
Membership Secretary |
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Pam has a background in Direct Marketing for financial services companies such as SAI Services and TSB Trust Company where she was a Media and Print buyer. Most recently she has enjoyed working in reservations for a five star hotel, booking both rooms and spa appointments. |
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Mark Bryant
Consultant
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Mark runs his own spa consultancy and advises us on spa affiliations
for designspas.com. He has held many key managerial and group positions
in the industry for Exclusive Hotels, von Essen, Elite Hotels and
advises on many new spa build projects, audits and operations for
companies internationally such as IMG media., Wyndham Grand in Chelsea
Harbour Formerly in the RAF and from a sports background. |
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Nicola Bayley
Sales Executive
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Nicola is an aspiring and talented actress having already done the Los Angeles circuit. Confident and bright her working background includes Spa Operations for MacDonald Hotels in Frimley and computer programming sales consultant. She works on a variety of our hotel projects promoting Design Restaurants and our affiliated hotel loyalty programmes as well as seasonal promotions for Guards Polo Club social membership. |
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 Tim Moore IT Consultant |
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Tim manages Design Restaurants and Vision Marketing's network
infrastructure, database and IT systems and also assists with the
ongoing development projects ensuring technical specifications are met.
Coming from a strong IT background, Tim has all the necessaries to
ensure we keep up with advancing technology and forsee our members
requirements. |
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Ellie Gressett
Sales Executive
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Ellie is one of the newest staff members on our team and highly valued for her bright bubbly personality. A former membership manager for Macdonald's Berystede Hotel and Spa in Ascot where she became involved in all areas of marketing, sales and regional press releases to looking after and acquire new members. |
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Michael McGlynn
Sales Executive
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Mike is responsible for new member acquisition. A wisened dealing partner with a long history in the Financial Futures Exchange. The most genteel professional with successful forays in marketing, design, publishing and production. His background chiefly within sales, communications and process management draws him out to be progressive, highly able and extremely customer focused. |
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Carole Snow
Sales Executive
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Carole looks after new member acquisitions also. Her background can be divided into two professions - sales where she has worked for various mainly telemarketing companies promoting campaigns. Her other passion is in the beauty industry where she has worked as an aromatherapist for Champneys. She works closely with our various hotel partners and enjoys hugely working within the restaurant industry - another passion. |
Alexandra Knight
Sales Executive
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Alex comes to our membership team with strong credentials from the Sales and Customer Services industry. Most recently working in Customer Care for Greenoaks Mercedes Benz for the past 5 years and formerly UK Field Sales for Global Turbine Services, Audi and Car leasing for ING and Lease Plan.
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Tracy Russell
Sales Executive
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Tracy joined our membership division this year following a 'mature time-out' globe trotting in style around South Africa for 18 months. Prior to her flurry she comes from a comprehensive marketing backgroud for telecommunications firm Energis (now Cable & Wireless) and Alternative Networks and customer services for IGE Medical for the supply and fault resolution of hospital scanners.
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